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Q: Where can I purchase tickets to your events?

Tickets to all of our events are available at

Q: What time does my show start / end?

We generally do not know in advance when a show will begin or end. Door times are always posted in advance, and generally the event begins about 30 minutes after the doors open. Please check with the box office or security for show end times.

Q: I want to interview / take photos of the artist performing / review the show! How do I go about this?

All press inquiries must be made through the artist’s PR team or record label. Please contact their team for credentials. ACI Entertainment does not issue credentials.

Q: Do you allow re-entry?

Each venue has specific policies regarding re-entry. Please check with them ahead of time for your convenience. As a general rule, you should bring everything you need with you as a precaution.

Q: I am interested in advertising at an ACI Entertainment event, who do I contact?

Please email for all business inquiries.

Q: Do you accept credit cards at the box office?

Unfortunately we are cash only, however many of our venues have an on-site ATM which you can use. Alternately, tickets to our events are generally on sale via for the duration of the event.

Q: I have a young child that I want to bring to the show, do they need a ticket?

All patrons, regardless of age must have a ticket. Children in arms and strollers are not permitted in our venues. 

Q: I am unable to make it to the event, can I get a refund for my ticket?

Ticket sales for ACI Entertainment events are non-refundable unless the event is canceled. In the event of a cancelation, all tickets will be refunded at the original point of purchase.

Q: Are outside food and beverage permitted at your events?

We do not permit outside food or beverages into our events. Please plan accordingly and bring some extra cash as our venues provide plenty of delicious meal and drink options!

Q: How do I go about getting booked on one of your events?

Please email us at:
Senior Talent Buyer
Junior Talent Buyer / Local Talent Coordinator
Junior Talent Buyer / Local Talent Coordinator